Payment Policy

Accepted Payment Methods

At Noverly, we want your shopping experience to be as smooth, convenient, and secure as possible. We accept the following payment methods at checkout:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and other supported card networks

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay

Payment Security

Your security is important to us. Payments are processed through secure, encrypted payment gateways designed to protect your payment and personal information.

  • SSL Encryption: Our website uses SSL technology to encrypt information transmitted during checkout.

  • Secure Payment Processing: Payment information is handled through secure payment processing systems and is not stored directly on our website.

When Will I Be Charged?

  • Immediate Charge: Your selected payment method will generally be charged when you complete your purchase at checkout.

  • Order Confirmation: After your payment is successfully processed, you will receive an email confirmation containing your order details and transaction information.

For subscription orders, your selected payment method will be charged automatically according to the subscription schedule you agreed to at checkout.

Troubleshooting Payment Issues

If your payment is declined:

  1. Ensure your billing address matches the address associated with your payment method.

  2. Check that your card has not expired.

  3. Make sure you have sufficient available funds or credit.

  4. Contact your bank or card issuer if they have flagged the transaction for security verification.

  5. If applicable, try another supported payment method.

If you continue to experience payment issues, please contact us at support@noverly.shop and our support team will be happy to assist.

Contact Us

For questions regarding billing, payments, or your order, please contact our support team:

  • Email: support@noverly.shop

  • Response Time: We typically respond within 12 business hours

  • Phone: (657) 276-6729

  • Business Address: 1501 S Greeley Hwy Ste C, Cheyenne, Wyoming 82007, United States